ISMS partners have investigated the reasons why ground personnel on platforms and service roads do not always comply with the rules and regulations. This research demonstrates several factors at play. The ISMS partners began the ‘Working together on a safe summer’ campaign in order to improve this situation. In addition, we carry out a number of short-term projects that will be ready by January 2020. For example, a joint plan was created for the implementation of hands-free communication in all vehicles that operate on Airside and stricter rules. A step-by-step plan to implement structural improvements will be drawn up based on the investigation, which will aim to reduce the risk of on-ground safety incidents.