ISMS partners have investigated the reasons why ground personnel on platforms and service roads do not always comply with the rules and regulations. This research demonstrates several factors at play. To improve this situation, we have now implemented measures that were feasible at short notice. For example, all vehicles on airside have been equipped with seatbelts and handsfree communication devices. We have also introduced stricter airside access rules. The longer term safety improvements are currently being worked out and implemented.