Study
Planning
Implementation
Evaluation
Sharing ground equipment and vehicles

Sharing ground equipment and vehicles

All aprons

Schiphol and its partners are conducting a study on the possibility for ground handlers to share their vehicles and equipment. Sharing reduces the movements and the amount of ground handling equipment at aprons, such as stairs and baggage carts, and less material is left on the platforms. This situation reduces the likelihood of safety occurrences on the ground. A pilot has been performed with passengers’ stairs, Powerstows and conveyor belts on a few stands at the D-pier. The sharing of ground equipment and vehicles is part of the tender issued by Schiphol.

  • 4. Deviations by ground handling staff

    ISMS partners have investigated the reasons why ground personnel on platforms and service roads do not always comply with the rules and regulations. This research demonstrates several factors at play. To improve this situation, we have now implemented measures that were feasible at short notice.
    Line markings and pedestrian crosswalks have been improved, and broken lights have been replaced. The Schiphol rules are updated and enforced, and the sanctioning time is shortened. The Basic training Safety & Security has been improved and is an eLearning with an annual recurrent training. 

    The lines of sight for traffic are improved on a few crossings at airside. Together with ground handlers, integral safety campaigns are organised.

    This year, most ground service equipment has received a system that requires logging in with a card before the vehicle can be operated, and furthermore, a large part of the ground service equipment has been equipped with speed limiters. KLM has started a large safety awareness campaign to ensure more awareness on reasons for procedures and knowledge.

    Study
    01MAR2019
    Planning
    Implementation
    31DEC2029
    Evaluation
    36, 25,
  • 12. Follow the Greens

    Schiphol and Air Traffic Control the Netherlands (LVNL) are researching the feasibility of a ‘Follow the Greens’ taxiway system. These are a set of sequenced green lights that guides pilots along the assigned taxi route. This visual aid eliminates the need for pilots to consult maps, reduces workload for ground controllers and relieves stress on ground frequencies. It will improve coordination and reduces the likelihood of on-ground safety occurrences and runway incursions.

    Study
    01JUN2026
    Planning
    Implementation
    Evaluation
    36, 25,
  • 15. Increase number of aircraft parking positions (by building a new pier)

     

    Schiphol is constructing a new pier with parking positions for both widebody and narrowbody aircraft. The new gates can accommodate 3 widebody and 5 narrowbody aircraft, or 11 narrowbody aircraft. The A-pier is located in the southwestern part of the airport, next to the Kaagbaan (06/24). The new pier increases gate capacity and relieves gate planning. As a result, the pressure on ground operations decreases, reducing the likelihood of ground safety incidents. The completion of the pier is also important to create sufficient capacity that allows Schiphol to renovate or remodel other piers.

    Study
    Planning
    01JAN2017
    Implementation
    Evaluation
    36, 25,
  • 16. Completion dual taxiway system

    Schiphol is equipped with a circumferential double-lane taxiway system, except for the current Quebec taxiway. Schiphol and its partners will increase operational predictability, uniformity and ground capacity by doubling the Quebec taxiway. This will reduce the likelihood of on-ground safety occurrences. In 2021, the partial doubling was completed, and a new viaduct was put into operation. At this stage, the demolition of several landside buildings and the removal of a platform on airside have begun to make room for the new layout of the dual taxiway system. The rest of the taxiway system will be completed by the end of 2027.

    Less congestion in SW corner after splitting departure flows (for runway 36L and 36C)

    Less congestion in SW corner after splitting departure flows (for runway 36L and 36C)

    Smaller area of two way traffic reduces waiting times for opposite traffic

    Smaller area of two way traffic reduces waiting times for opposite traffic

    Situation after phase 1B and phase 2

    Situation after phase 1B and phase 2

    Study
    Planning
    18SEP2018
    Implementation
    01DEC2027
    Evaluation
    36, 25,
  • 22. Sharing ground equipment and vehicles

    Schiphol and its partners are conducting a study on the possibility for ground handlers to share their vehicles and equipment. Sharing reduces the movements and the amount of ground handling equipment at aprons, such as stairs and baggage carts, and less material is left on the platforms. This situation reduces the likelihood of safety occurrences on the ground. A pilot has been performed with passengers’ stairs, Powerstows and conveyor belts on a few stands at the D-pier. The sharing of ground equipment and vehicles is part of the tender issued by Schiphol.

    Study
    Planning
    Implementation
    Evaluation
    36, 25,
  • 24. Colocation towing movement and ground control

    Air Traffic Control the Netherlands (LVNL) and Schiphol consider how to move towing movement control to the operation room in the Tower with ground control in order to enhance communication and coordination. This will reduce the likelihood of safety occurrences on the ground. LVNL will take over the task tow control from Schiphol. Implementation is planned before 2030.

    Study
    31DEC2020
    Planning
    Implementation
    31DEC2029
    Evaluation
    36, 25,
  • 27. Last minute runway combination changes and complexity of changes in runway combinations

    Runway combination changes that take place at the last minute may cause a disruption to the expected flight handling process, both for pilots and air traffic controllers. Air Traffic Control the Netherlands (LVNL) and Schiphol have developed measures to further reduce the number of last-minute runway changes, and the associated risks, in order to prevent air and ground safety incidents. For instance, we maintain landing runways when an aircraft is in the Terminal Manoeuvring Area (TMA) Schiphol; in addition, we use two departure runways when needed for a more stable traffic flow. We have also developed measures to improve the predictability of runway use and traffic flows using improved planning systems such as Arrival Management and Collaborative Decision Making. The percentage of last-minute runway combination changes is being monitored closely. The Schiphol Airport Operations Centre (APOC) is in use from June 2021 on.

    Study
    20JUN2019
    Planning
    Implementation
    31DEC2026
    Evaluation
    36, 25,
  • 39. Risk reduction for docking of aircraft

    ISMS partners jointly investigated an incident in which a towed aircraft collided with the passenger bridge on a stand. Based upon this investigation a system is being developed so that when parking a towed aircraft, it is easier to see exactly where to stop. 

    It has been decided to use the Advanced Visual Docking Guidance System as an additional verification tool for towtruck drivers, alongside the existing radio communication with the Apron Controller, thereby replacing the previous verification via the Airport Community App. 

    Study
    08DEC2025
    Planning
    Implementation
    01JUN2026
    Evaluation
    36, 25,
  • 41. Improve pedestrian safety

    ISMS partners jointly investigated an incident in which an employee was severely injured after being hit by an Ambulift (a so called ‘Bulmor’) vehicle. 

    After the first investigation results, an awareness campaign was launched for improving the pedestrian safety at airside. A temporary Taskforce defined risk reduction actions to improve pedestrian safety at Airside. These measures include safer routes, improving pedestrian infrastructure and behaviour, and increasing enforcement.  

     Safer walking routes have been created through the terminal, which means that fewer pedestrians have to cross on airside. The use of these walking routes has been supported by a campaign. There is also more enforcement on pedestrian behaviour, such as the mandatory use of pedestrian paths and yellow dots to cross the road. 

    In addition, work is being done to improve the pedestrian infrastructure and the behaviour of employees on airside. 

    Study
    02MAR2026
    Planning
    Implementation
    Evaluation
    36, 25,
  • 42. Pushback Support Tool

    The pushback process involves close collaboration between various organizations and operators, each following their own procedures. To help pushback drivers follow the correct pushback procedure according to the instructions given by the Ground Controller, Schiphol, LVNL and Ground Handlers are exploring a new tool called the Pushback Support Tool. This tool will be implemented on a tablet, which will be placed in the pushback truck’s cabin.

    The main goal of the Pushback Support Tool is to support pushback drivers in performing their tasks safely and accurately. This is seen as a promising way to reduce risks during the pushback process.

    Study
    26MAY2025
    Planning
    31DEC2027
    Implementation
    Evaluation
    36, 25,
  • 47. Stop bar 24 hours

    A stop bar is a row of red lights in the pavement of a runway or taxiway at specific points where airplanes and/or vehicles must stop. It shows pilots and vehicle drivers where they must wait before crossing or entering a runway. While the stop bar is illuminated, airplanes and vehicles must not proceed. If necessary, air traffic control can turn off the stop bar when it is safe to proceed.

    In the ‘Stop bar 24 hours’ concept, these lights are used throughout the day and in all weather conditions to protect the runways. An initial analysis by Schiphol and its partners suggests that this measure could be highly effective in reducing the risk of accidents on runways. Therefore, further research is being conducted to assess the feasibility of implementing this measure.

    Study
    Planning
    Implementation
    Evaluation
    36, 25,
  • 50. Display of “STOP” on inactive docking guidance systems

    Schiphol and its partners are currently implementing a new procedure on all docking guidance systems in which the word “STOP” is displayed on non-active docking systems.

    This will provide guidance to pilots on what is expected from them when they arrive at the gate where docking is not possible for any reason. This will help reduce the likelihood of self-dockings thereby reducing the risk in the docking process.

     

    Study
    03FEB2025
    Planning
    Implementation
    31DEC2025
    Evaluation
    36, 25,
  • 53. Safe ground handling A32xneo

    KLM and Transavia are replacing their Boeing 737-fleet for Airbus A320neo and A321neo aircraft. These new aircraft require more ground handling activities. To manage the risks, measures are being taken to create more handling areas, storage and use of containers. The clean/standard VOP design has now been revisited to adapt for the A32xneo, unused housing at D3 and D7 has been removed to make room for approximately six more common use GSE parking spots and the introduction of left-hand side fueling has now been implemented.

     

    Study
    01JUN2026
    Planning
    Implementation
    Evaluation
    36, 25,
  • 54. Relocating the PAPI and aiming point for Runway 22

    Based on investigations into a short landing by an Airbus A330-300 on Runway 22, the Precision Approach Path Indicator (PAPI) and Aiming Point on Runway 22 will be relocated. This project is currently in planning, with the aim to implement the relocations during the major overhaul of Runway 04/22 in 2027. 

    Until that time Runway 22 will continue to be used for large aircraft. Independent investigation by NLR has shown that continued runway use is safe, also for large aircraft.

    Study
    Planning
    31DEC2026
    Implementation
    Evaluation
    36, 25,
  • 55. Renaming taxiways

    At Schiphol 45% of deviations from taxi clearances happen at the locations Zulu (A26/A27/ A28), A29 and A21/A22. The most common underlying root cause considers the fact that taxiways in different directions can have the same name for flight crew who arrive at a taxiway intersection combined with the complex layout of the taxi tracks at these junctions.

    Schiphol and LVNL will therefore rename the taxiways at these locations according to the following design:

    Study
    Planning
    30JUN2029
    Implementation
    Evaluation
    36, 25,
  • 56. Reduce the number of ground handlers at Schiphol

    On the 30th of April 2024 the Minister of Infrastructure and Water Management issued a decree that limits the number of ground handling organisations (GHOs) at Schiphol airport to three. According to the decree, the Minister’s restriction decision aims to contribute to resolving the inefficient functioning of the ground handling market, reducing staff shortages among ground handling companies, preventing aircraft handling from being delayed, improving the safe execution of work processes and improving the terms and conditions of employment of ground handling staff.

    Reducing competitive pressure is stated to be a necessary condition for this. The decree applies only to apron and baggage handling services and does not apply to self-handling, cargo handling, or other services such as fueling of aircraft. In accordance with the applicable regulations, the selection of the three GHOs is done by Schiphol Nederland BV (SNBV), as airport operator, via a tender procedure. The tender has now been published.

    Study
    Planning
    01APR2027
    Implementation
    Evaluation
    36, 25,
  • 57. Safe transition to the Regulated Ground Market (RGM)

    The transition process from the current situation to the regulated groundhandling market increases safety risks during the transition period. To mitigate these risks, guarantee of job and employment conditions will be put in the tender criteria. Furthermore, a matching tool will be made, easy Schiphol pass application will be facilitated and there will be a best efforts obligation in the tender criteria. 

    Study
    Planning
    Implementation
    28MAR2027
    Evaluation
    36, 25,
  • 58. Safety measures Risk Reduction Action Plan aircraft damage

    The number of incidents with aircraft damage has been increasing at Schiphol. To mitigate risks actions have been proposed. Handlers will emphasize the team leader’s task to coordinate all handling activities on the stand. Furthermore, Schiphol will appoint a pier caretaker, GSE that is supposed to dock with the aircraft will be equipped with a collision avoidance system (CAS) and the team leader will explicitly emphasize the safety risks and safety instructions in a briefing before each flight. 

    Study
    31AUG2026
    Planning
    Implementation
    Evaluation
    36, 25,
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