Schiphol consulted its partners in order to create together a License to Operate (LTO) for Generic Ground Handling Service Providers at the airport. The LTO defines the minimum safety, quality, and operating standards for the ground handling operation. The content was drafted with the involvement of Ground Handling Service Providers, contributing to the shared goals: a safe and healthy workplace for all employees, reliable and excellent performance and sustainable operations. As a result, a level playing field is achieved and clarity is offered on the minimum quality level for ground handling. As per January 1st, 2023 the LTO is effective. The LTO will be further developed on a yearly basis.